Business Solutions is a relatively new division within Techknowledge Open Systems and has its focus on providing business solutions, enabled through IT. Where the business drives the solution, and not as in the past, the information technology drives the business processes and solutions. The following are the focus points of the division:
- Full 2nd tear partner to DataPro Internet, VPN and e-mail provider.
- Asset track and trace solutions from IT assets, including software, to physical assets such as furniture and fittings to vehicles.
- Call centre and Help desk solutions using Asterisk Gateway and VOIP.
- Linux Open Source PABX and telephony solutions including VOIP
- VOX Least Cost Routing Solutions
- Knowledge Management and Business Intelligence solutions
- Pastel Evolution certified reseller and implementer up to Balance sheet.
- Solutions Architecture and Project management
- Electronic document archiving and retrieving (OCULUS).
- Full unified messaging, including SMS, Voice Mail and Fax.
- All hardware requirements to support the IT systems implemented.